Our number one priority is you
Even from when the business began, some things never change. Being a local family business, the number one priority for our family has and always will be to ensure the comfort and safety of yours.
At Patrick Thermal, it’s our good, old-fashioned service and values that keep our clients coming back year after year.
For us, that means:
- Providing the best advice, options, and service that best meet your needs.
- Reliability, professionalism, honesty, integrity, and service with a smile are everything.
- Caring about our clients and building long-term relationships.
- Going beyond what is expected to ensure your complete satisfaction.
Our family
Patrick
Owner & Chief Gas Technician
- The face and personality behind the business
- Owner of the tidiest tool bag in the trade
- Over 30 years of trade experience
- Great knowledge of the science behind the trade.
- Paperwork automation has been his saviour!
Sharon
Manager
- First Point of contact by phone or email for customers
- Appointment Bookings
- Accounts Manager
- Parts Ordering - including rare and out of stock
- Everything else that you need or want!
Doing every job the right way, not the easy way
While our gas technicians will work efficiently to get your gas heater either serviced or repaired in the shortest possible time, we will always maintain the highest safety standards. And, with over 30 years of servicing and repairing all makes and models of gas heaters throughout Adelaide, you can trust that we have the experience and knowledge to keep your home, and your family, comfortably cosy.
Clean & Tidy
Clear Communication
We’ll ensure you’re always kept informed, from the time you first make contact with us to the completion of your job.
Safe Workmanship
Being fully qualified and having all necessary licences, insurances, and clearances, you can be assured of your family’s safety.
Thorough Service
Our highly skilled and experienced gas technicians won’t let you down. If you’re not completely satisfied, we’ll make it right.
We’re here for you
The major thing that we like to remember is that you are of the utmost importance. So keeping you warm and happy is always our number one priority.
Often our clients will ask us why we don’t have more reviews online. The reason is simple: at this stage, we don’t ask for them. When someone is kind enough to leave a review, or pay us a compliment in writing which they say we can pop up on our website, then we do it.
However, we are not chasing reviews when we come to repair or service your heater, we are there to make you and your loved ones happy. That’s what matters most.